Terms and Conditions

Sales information

Exchanges (if applicable)
We only replace items if they are faulty or damaged. If you need to exchange it for the same item, email us at soyregiaoficial@gmail.com or @soyregia on instagram and send your item to: PO BOX 2227 Cypress, Texas 77410

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or if the giftee received the order to give to him or her later, we will issue a refund to the giftee and he or she will find out about your return.

Shipment
We use UPS and USPS as our delivery carriers. Shipping rates start at $3.99 and delivery takes 2-4 business days. FREE Shipping not available. Shipping times may be affected by holidays and other factors.

Tracking numbers will be provided after your package leaves our facility.
Email us with questions about express delivery.

Lost/stolen packages
Soy Regia is not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered to your address and you have not received it, you should contact UPS directly at 1-800-742-5877 or USPS at 1 (800) 275-8777.

Returns (if applicable)
Any item returned more than 30 days after delivery

Refunds (if applicable)

Clearance Items: All clearance items are final sale and cannot be returned. No price adjustments will be made on previous sales.

Dietary Supplements: NO REFUNDS APPLY ON DIETARY SUPPLEMENTS, ALL SALES REMAIN FINAL.

SOYREGIA.COM is a retailer. Any concerns about these products, you can discuss with your doctor before purchasing and using them.

View product restrictions

Clothing and Accessories: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Product information: soyregia.com is a retailer. Actual product packaging may contain different information than that shown on our site. All product information is provided by the product manufacturer and is for informational purposes only. DO NOT RELY ON THIS INFORMATION SOLELY. ALWAYS READ LABELS, WARNINGS AND FOLLOW INSTRUCTIONS ON THE PRODUCT LABEL BEFORE USE. YOU HEREBY WAIVE ANY AND ALL LIABILITY AGAINST SOYREGIA.COM FOR INACCURACIES OR STATEMENTS RELATING TO PRODUCTS MANUFACTURED BY THIRD PARTIES.

Health information

The Food and Drug Administration (FDA) has not evaluated any statements or materials on our site, or the products we sell and distribute through our online store. Neither the FDA nor any regulatory agency endorses or approves any product available on our site or the product ingredients. Our products on the SoyRegia website and online store should not be expected to diagnose, treat, cure or prevent any disease. We provide information and materials on our site strictly for educational purposes; You should not use anything on our site as a substitute for professional medical advice or care. Our information is not intended to treat or diagnose any health problem or disease without the approval of a doctor. For those who are pregnant, taking medication, nursing, or have medical conditions, we strongly recommend consulting with a healthcare professional before using SoyRegia products.

Suggested Retail Price: The Suggested Retail Price (“SRP”) is provided by the manufacturer and is the manufacturer's representation of value. Sales may or may not be made at this price. This price does not necessarily represent the current retail price in each community and may not represent the price at which soyregia.com sells the product.

Miscellaneous: We reserve the right to make changes to these Conditions of Sale at any time. You will be subject to the Conditions of Sale in force at the time of your purchase. THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THESE TERMS OF SALE ARE CUMULATIVE AND APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. If any condition of sale is determined to be unlawful, void or unenforceable for any reason, the remaining conditions will be valid and enforceable. These Conditions of Sale constitute the entire agreement between the parties governing purchases on soyregia.com.

If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Next, contact your credit card company; It may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is issued.

If you have already done all this and have not yet received your refund, please contact us at soyregiaoficial@gmail.com